HealthierHere is hiring for the role of Associate Director of Communications! Please see information about the role and how to apply below.

Position Details

REPORTS TO: Chief Executive Officer

CLASSIFICATION: Full-time/Exempt

HIRING PAY RANGE: $110,000 - $130,000

BENEFITS: 100% Paid by employer: medical, dental, vision, life, AD&D, LTD. 403(b) Retirement matched at 5%; increasing to 10% over time, 100% immediate vesting. PTO: 3 weeks’ vacation, 2 weeks sick, 4 wellness days, 13 holidays,

$750 annual wellness benefit, and optional Flex plan and dependent coverage.

WORK LOCATION: Currently we are fully remote. A hybrid approach is planned for early 2025 with a location in King County, WA

WORK SCHEDULE: Monday – Friday, 8:00 am to 5:00 pm

Position Overview

The Associate Director of Communications is responsible for the full suite of marketing, public relations and communication efforts to advance HealthierHere’s brand and support its work.

This role is cross-cutting, working in close partnership with teams across the organization to identify communications needs and opportunities. It manages the communications team and leads development of communications strategies and plans, ensuring all efforts are aligned with and support the strategic vision of the organization. It is also a hands-on contributor and creator role, supervising and working alongside the communications team to produce and implement a wide variety of campaigns, storytelling and tactics. The ideal candidate for this position is both a divergent-thinking strategist, a strong writer and a storyteller who collaborates effectively with a variety of work and communication styles and is able to effectively manage competing and evolving priorities.

In this dynamic, hands-on position, the Associate Director will play a key role in elevating awareness of and engagement with HealthierHere, supporting its sustainability and progress in advancing health equity and improving well-being for King County communities.

Major Responsibilities

Participate as a member of the leadership team, providing communication expertise, consultation and input on strategic organizational decisions and initiatives.

• Provide supervision, coaching and thoughtful partnership to communication team members, overseeing work plans, work products and priorities.
• Engage with HealthierHere’s leadership, staff, partners, Governing Board Members, committees, workgroups, and communications consultants to identify and prioritize communications needs and opportunities, facilitate thought partnership and review cycles.
• Lead organization-wide development and implementation of communications plans, including strategies, tactics messaging frameworks, timelines and budgets.
• Provide creative direction and work alongside the communications team to conceptualize, create, write and produce multimedia communication campaigns, stories, tools and collateral materials across a wide variety of mediums.
• Lead media relations and PR strategy development and oversight. Serve as lead spokesperson for the organization in the absence of the CEO or other Leadership Team Members.
• Expand and maintain knowledge of key community health and health equity issues and identify opportunities for alignment with HealthierHere communications.
• Develop and oversee outreach plans and strategies to increase opportunities for speaking and external engagements. Serve as a thought partner to CEO, Leadership Team, and other staff to develop content and talking points for external engagements.
• Develop and oversee marketing/advertising strategies to raise awareness of HealthierHere initiatives with target audiences, including market research and campaign management.
• Design and lead strategies that increase the communications capacities of partner organizations; foster opportunities for authentic co-creation and accountable storytelling that center community voices and lived experiences.
• Develop a long-term vision and forward-thinking strategies for the HealthierHere website; oversee content development and site updates/maintenance.
• Oversee management and measurement of HealthierHere’s social media presence, including developing efforts in collaboration with partner organizations.
• Lead and oversee HealthierHere’s language access efforts, ensuring all communications materials and organizational offerings are linguistically responsive and accessible.
• Measure and analyze the performance of communications strategies around Key Performance Indicators and report back to the Leadership Team to inform quality improvement efforts.
• Develop and manage the Communications annual budget.
• Manage the selection of, collaborate with, and oversee the work of communications consultants, agencies, creative services, and other vendors.
• Develop and implement effective internal communications processes, policies, and guidelines. Identify opportunities for improvement and support staff through coaching, tools, and feedback.
• Oversee the development of and consistent use of up-to-date branding guidelines.
• Support communications onboarding and orientation for all new HealthiereHere employees.
• Provide communications strategy and support for community meetings, events, convenings, trainings and other proceedings.
• Lead communications strategy for organizational sustainability and development efforts.
• Seek and develop best practices in field.

Qualifications

Education & Experience

• Bachelor’s degree, with a minimum 5 years of progressively responsible experience in communications, journalism, public relations, or related field.
• Deep and demonstrated personal commitment to advancing equity and social justice, and strong alignment with HealthierHere’s organizational values.
• Experience working on issues related to health equity, health and wellness, social determinants of health and/or social services at a non-profit or community coalition.
• Experience managing budgets and third-party vendor contracts and work plans.
• Experiencing developing and overseeing internal communications strategies and systems.
• Demonstrated experience implementing culturally and linguistically responsive communications strategies that center community voices and lived experiences.
• Experience developing and implementing strategic marketing and communication plans and campaigns to address organizational needs or goals.
• Experience conceptualizing, creating and producing a wide range of communication materials and storytelling projects, including a portfolio of relevant work.
• Experience overseeing design and development of a website, including content creation and ongoing maintenance.
• Experience developing and overseeing social media campaigns across multiple platforms.
• Experience leading or supervising a team.
• Equivalent combinations of education and experience that provide the incumbent with the necessary qualifications may be considered.

Knowledge, Skills & Abilities

• Outstanding written and oral communication skills; able to write in clear, concise, plain language across a wide range of styles and formats including web content, collateral, social media posts, media talking points and storytelling. Expert knowledge of grammar, usage, and style.
• Expert problem solving and decision-making skills that balance logical and creative thinking to develop forward-thinking solutions.
• Ability to effectively collaborate and engage with staff, partners, and stakeholders across cultural differences and to effectively lead/guide projects while also incorporating feedback from multiple sources.
• Effective leadership, supervisory and coaching skills.
• Presentation skills, able to effectively present communications plans and products, articulate strategies and rationale; and elicit useful feedback.
• Ability to build and maintain a high level of trust and develop consensus over complex and sensitive issues.
• Strong organizational, interpersonal, and project management skills. Self-starter with the ability to meet manage and meet multiple deadlines in a fast-paced environment.
• Can-do attitude with a willingness to “do what needs to be done.”
• Strong experience with multi-media communications, video production, graphic design or other creative services.
• Familiarity with King County and knowledge of social, clinical, and/or tribal services in the region a plus.
• Proficiency with Microsoft Suite. Practical, current experience with Canva and/or Adobe Creative Suite, especially InDesign and Photoshop. Experience with Hootsuite, or comparable social media management tool and Google Analytics. Experience with WebFlow a plus.

Commitment to Diversity, Equity and Inclusion

As an equal opportunity employer, it is the policy of HealthierHere to provide equal employment opportunity to all its employees and applicants for employment, and to assure that there is no discrimination or harassment against any person on the basis of race, color, sex, religion, marital status, national origin, age, sexual orientation, citizenship, veteran status, or the presence of any sensory, mental, or physical disability in accordance with local, state and federal laws. HealthierHere is an equal opportunity employer committed to an inclusive, multicultural workplace. HealthierHere values diversity and strives to have a diverse workforce and is committed to equal employment opportunity. HealthierHere actively encourages members of diverse communities to apply.

How to Apply

To apply, please send your resume and cover letter to careers@healthierhere.org with "Associate Director of Communications” in the subject line.

Schedule and Worksite

This position works full-time Monday – Friday during standard business hours. HealthierHere is currently performing all work remotely with a hybrid approach planned for early-2025. Employees will be provided with a HealthierHere-issued laptop and must maintain a workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.

Who We Are

HealthierHere is a regional collaborative committed to transformative change in the health and well-being of King County residents. We bring together community members and leaders from diverse sectors to address persistent health disparities, improve population health, prevent disease and address the social determinants of health. We strive for the “quadruple   aim”—providing better care, lower costs, and a better experience for patients and providers.

HealthierHere is one of nine Accountable Communities of Health in Washington State responsible for addressing health equity and supporting whole person integrated care. This is one part of a much broader effort to achieve significant gains in health and well-being for our community.

As an organization, HealthierHere operates under a set of core values that include equity, community, partnership, innovation, and results. These values guide our work with each other and with our community partners. HealthierHere leads with equity. We work to intentionally eliminate disparities and address the current power dynamic and structural racism in our health care system that perpetuates inequities. We believe that every community member in King County should receive the type of care that they deserve - with respect and without stigma - to address their unique and individual needs.

As our name suggests, we are committed to health equity and believe that here, in King County, everyone’s health matters.