HealthierHere is hiring for the role of Engagement Program Manager! Please see information about the role and how to apply below.

Position Details

REPORTS TO: Associate Director, Tribal and Engagement

CLASSIFICATION: Full-time/Exempt

HIRING PAY RANGE: $90,000 - $110,000

BENEFITS: 100% Paid by employer: medical, dental, vision, life, AD&D, LTD. 403(b) Retirement matched at 5%; increasing to 10% over time, 100% immediate vesting. PTO: 3 weeks’ vacation, 2 weeks sick, 4 wellness days, 13 holidays, $750 annual wellness benefit, and optional Flex plan and dependent coverage.

WORK LOCATION: Currently we are fully remote. A hybrid approach in King County is planned for early 2025

WORK SCHEDULE: Monday – Friday, 8:00 am to 5:00 pm

Position Overview

The Partner Engagement Manager will report directly to the Assistant Director for the Office of Equity and Engagement and will be responsible for building partnerships with HealthierHere stakeholders while designing, implementing and supporting outreach and engagement activities in support of HealthierHere’s overall mission. This will include, but not be limited to, planning and facilitating meetings, measuring effectiveness of engagement strategies, conducting outreach and engagement activities for community members, AI/AN/I people, community-based and clinical organizations.

The Manager must be committed to: (1) embedding principles of authentic outreach and engagement within all of HealthierHere’s work, (2) utilizing an equity framework as a way of doing business; and (3) partnering with relevant stakeholders to make system-wide improvements that contribute to the elimination of health disparities and improve the health of King County community members.

Major Responsibilities

Project Management:

• Manage the outreach and engagement components in support of HealthierHere’s overall mission.
• Develop and implement work-plans while monitoring, tracking and reporting progress related to
  assigned projects and initiatives.
• If applicable, monitor programmatic portions of relevant Equity and Engagement contracts
  including, but not limited to: maintaining communication with contracted organizations; receiving,
  reviewing and analyzing partner reports; providing technical assistance to contracted partners;
  ensuring that contract requirements are met in a timely fashion; receiving and reviewing invoices;
  and, other contract monitoring responsibilities as assigned.

‍Outreach and Engagement:

• Design and implement activities and strategies to engage community, healthcare providers, social
  service providers, tribal healthcare providers and other interested parties in HealthierHere’s
  mission, programs, initiatives and collective efforts.
• Develop specific strategies to engage a variety of stakeholders in the planning, implementation and
  evaluation of HealthierHere’s initiatives. Such audiences will include community members
  experiencing health disparities, healthcare and social service providers, tribes, tribal healthcare and
  tribal social service providers.
• Recommend strategies elevated developed through outreach and engagement activities to
  HealthierHere staff and Board.
• Monitor, track and report how information gathered through outreach and engagement activities
  are being included within HealthierHere’s work.
• Communicate results of outreach and engagement activities to engagement participants.‍

Partnership/Relationship Management:

• Recruit, retain and develop relationships with members of HealthierHere’s cross-sector
  collaborative to include, but not be limited to community, Tribes, tribal healthcare providers, tribal
  social service providers, physical and behavioral healthcare providers, community-based
  organizations, healthcare payors, government and philanthropic entities.
• Communicate with partnering people and organizations and measure engagement in organization
  wide HealthierHere programs and initiatives.

Meeting Planning and Facilitation:

• Convene and facilitate internal and external meetings with relevant or prospective people and
  organizations engaging with HealthierHere to develop and implement strategies in support of
  HealthierHere’s mission, vision, programs and initiatives.
• Facilitate, develop, implement and monitor work plans for assigned workgroups and committees
  including directly staffing community and Tribal focused workgroups and committees.
• Develop agendas, meeting materials, coordinate speakers, maintain notes, and follow-up on action
  items resulting from meetings.
• Communicate information gathered from assigned workgroups and committees to HealthierHere
  staff and Board (where appropriate).

Technical Assistance/Subject Matter Expertise:

• Coordinate and align culturally relevant and appropriate outreach and engagement strategies
  across the organization.
• Provide subject matter expertise and assistance related to outreach and engagement.
• Research and communicate best practices related to culturally appropriate outreach and
  engagement strategies and approaches.
• Ensure that HealthierHere is using an equity lens within its planning, design, implementation and
  evaluation of programs and initiatives.

Equity and Tribal Sovereignty:

• Develop and implement programming to advance Equity and Tribal Sovereignty within
  HealthierHere and with HealthierHere partnering people and organizations.
• Provide Equity and Tribal Sovereignty technical assistance and training within HealthierHere and
  for HealthierHere partnering people and organizations.
• Measure, monitor, and provide internal and external progress reports on HealthierHere’s Equity
  and Tribal Sovereignty work.
• Coordinate with and advise HealthierHere staff on effective Equity and Tribal Sovereignty
  strategies to incorporate within HealthierHere’s programs, initiatives and policies.

Ensure Alignment with HealthierHere Initiatives, Investments, and Values:

• Support HealthierHere in meeting reporting requirements and project specific deliverables.
• Support writing and management of funding proposals and/or contracts, as needed.
• Build effective working relationships with peers, leadership, and partners.
• Apply HealthierHere’s equity and inclusion principles to all assignments; promote outreach,
  inclusion, and active community engagement across a wide array of organizational partners.
• Perform other duties as assigned.

Minimum Qualifications

• Combination of life experience and/or education demonstrate at least three (3) years’ experience in
  effectively conducting outreach and engagement for organizations serving as collective impact
  backbone entities and/or organizations seeking to incorporate the unique perspectives of
  historically marginalized and underserved community members in transformation efforts.
• Connection with and demonstrated ability to respect, understand and authentically engage with
  community members with diverse and unique backgrounds who are currently experiencing health
  disparities in King County.
• Excellent interpersonal, communication and community relations skills including, but not limited to
  facilitation skills, ability to collaborate across community, healthcare, social service, Tribes and Tribal
  health sectors, and ability to communicate effectively both orally and in writing for a variety of
  audiences.
• Demonstrated ability to build and maintain relationships with community-based organizations,
  Tribal organizations, and other health and social service organizations.
• Strong organizational, interpersonal, time management and problem-solving skills.
• Intermediate or advanced knowledge and proficiency using Microsoft Office, Word, Excel,
  SharePoint, PowerPoint, and other relevant computer programs to analyze information, develop
  materials, monitor and communicate progress

Preferred Qualifications

• Experience integrating the social determinants of health, Health Related Social Needs, addressing
  health disparities, and working with marginalized and underrepresented communities as part of
  transforming the way that healthcare is provided, funded and experienced.
• Demonstrated experience with cultural humility or experience earning the respect of diverse
  communities when working to achieve system-wide health-related change.
• Demonstrated experience working in a clinical or social service organization participating as a
  member of a cross-sector collaborative to achieve system-wide change.
• Knowledge of tribal health and experience working with American Indian, Alaska Native and/or
  Indigenous people.
• Ability to provide outreach and engagement services to assist with spotting potential outreach and
  engagement issues, solving problems related to outreach and engagement, scoping assigned projects
  and initiatives and developing external consulting engagements.

Physical Demands

The physical demands of this role include:

• Perform prolonged periods of sitting or standing while working on a computer or attending virtual
  and in-person meetings.
• Engage in repetitive motions such as typing, scrolling, and using a mouse or trackpad. •
  Communicate effectively through verbal and auditory means during video calls, phone calls, and
  in person interactions.
• Perform occasional physical tasks, such as setting up equipment or handling materials, which
  may involve lifting or moving items weighing up to 20 pounds.
• Travel to the office or other work sites as needed, which may involve driving or using
  public transportation.
• Maintain visual focus and acuity during extended screen time.

How to Apply

Please send your resume and cover letter to Taylor Williamson, HR Recruitment Consultant – Careers@HealthierHere.org with “Partner Engagement Program Manager” in the subject line.

Schedule and Worksite

This position works full-time Monday – Friday during standard business hours. HealthierHere is currently performing all work remotely with a hybrid approach planned for Q1/2025. There may be situations where the employee is required to report to an off-site HealthierHere work location. Employees will be provided with a HealthierHere-issued laptop and must maintain a workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.

Who We Are

HealthierHere is a regional collaborative committed to transformative change in the health and well-being of King County residents. We bring together community members and leaders from diverse sectors to address persistent health disparities, improve population health, prevent disease and address the social determinants of health. We strive for the “quadruple aim”—providing better care, lower costs, and a better experience for patients and providers.

HealthierHere is one of nine Accountable Communities of Health in Washington State responsible for addressing health equity and supporting whole person integrated care. This is one part of a much broader effort to achieve significant gains in health and well-being for our community.

As an organization, HealthierHere operates under a set of core values that include equity, community, partnership, innovation, and results. These values guide our work with each other and with our community partners. HealthierHere leads with equity. We work to intentionally eliminate disparities and address the current power dynamic and structural racism in our health care system that perpetuates inequities. We believe that every community member in King County should receive the type of care that they deserve - with respect and without stigma - to address their unique and individual needs.

As our name suggests, we are committed to health equity and believe that here, in King County, everyone’s health matters.

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